Privacy Policy
1. Introduction and Data Controller
The protection of your personal data is of particular concern to us. We process your data exclusively based on legal regulations (GDPR, TKG 2021). Data Controller: Taxi Ontime Landeck Owner: Serkan Alkaya Fischerstraße 118/2 A-6500 Landeck, Austria Email: support@landecktaxi.com
2. Data Collection on Our Website
A) Online Booking: When you book a taxi via our website, we process the data you provide (name, email, phone number, pickup and destination) to perform the transport service.
B) Contact via WhatsApp: If you use the WhatsApp button on our site, your phone number and message content will be transmitted to Meta Platforms Inc.. This communication is voluntary (Art. 6 Para. 1 lit. a GDPR).
C) Contact via Phone or Email: When you call or email us, we store your details to process your request and organize your transfer (e.g., to Innsbruck, Munich, or Zurich airports).
D) Server Log Files: Our hosting provider automatically collects data (IP address, browser type, time of request) that is technically necessary for the secure operation of the website.
3. Purpose and Storage Duration
Purpose: Data processing is conducted for contract fulfillment or pre-contractual measures (Art. 6 Para. 1 lit. b GDPR).
Storage Duration: Booking data is stored in accordance with legal retention periods (7 years for tax purposes in Austria).
4. Cookies and Consent Management
Our website uses a consent tool to manage your preferences for cookies and third-party services.
Necessary Cookies: These are strictly required for functions such as the booking system and cannot be deactivated.
Optional Services: Services like map displays or customer reviews are only loaded after your active consent.
5. Third-Party Services and Security
Map Services: To select locations during the booking process, we use map services (e.g., Google Maps), which may involve the transmission of your IP address.
Email Security (SMTP): We utilize WP Mail SMTP to ensure that all booking confirmations are sent to you via secure and encrypted protocols.
Data Security: We employ modern encryption methods and perform regular, encrypted backups to protect your information.
6. Your Rights
You are entitled to the rights of access, rectification, erasure, restriction, data portability, withdrawal of consent, and objection. Right to lodge a complaint: Austrian Data Protection Authority (Österreichische Datenschutzbehörde) Barichgasse 40-42, 1030 Vienna Email: dsb@dsb.gv.at
